Streamline Your Retail Operations with InfoTouch: Powerful Point of Sale and Inventory Management Software
InfoTouch is a software solution designed for point-of-sale and retail purposes. It offers multiple sets of features to streamline and automate various aspects of your business, including sales transactions, inventory management, reporting, and customer relationship management. Here are some key features integrated with InfoTouch software: · POS Operations: InfoTouch provides a user-friendly interface for processing sales. It supports barcode scanning, cash and credit card payments, discounts, promotions, and multiple payment methods! It also helps staff to quickly search for products and manage prices. · Inventory Management: This software allows for real-time inventory updates and stock alerts for low quantities. It also helps manage product variations, such as sizes and colors, and tracks stock across multiple store locations. · Reporting and Analytics: InfoTouch has reporting capabilities that provide insight into sales performance, inventory, and customer behavior. It generates multiple reports, including sales summaries, top-selling products, and profitability analysis. These reports assist business owners in making informed business decisions, and identifying areas that might need improvement. · Customer Relationship Management: InfoTouch allows business owners to build and maintain customer profiles, track purchase history, and manage loyalty programs. It helps in creating targeted marketing campaigns, implementing customer discounts, and improving customer retention. · Back-Office Functions: InfoTouch typically includes back-office functionalities such as employee management, time clock tracking, and permissions management. It allows retailers to assign roles and responsibilities to staff members, track employee performance, and manage access to system features. InfoTouch is the perfect solution for any retail business. If you’re considering using InfoTouch for your business, visit our POS Software section at www.ossdata.com to learn more about InfoTouch and how it works. If you have any questions and want a free demo on how the software works, you can also call us at 1-800-954-3281. M. Shaw 2023
Unlocking the Power of Cloud-Based Reporting: RHQ with NCC Reflection
In our previous blog of Streamline Your Business with the Right POS: Clover VS NCC, we mentioned a service that NCC provided called RHQ. Today we’ll dive into more about what RHQ is, what it does, and how it benefits your business. What is RHQ? RHQ is similar to other cloud-based reporting systems, where you can view your sales in real-time from anywhere! As long as you have an internet connection, then you can access your reports from anywhere on any device. It is completely optional as well, so you are not forced into a subscription unlike most other software. What makes RHQ different? When you choose NCC as your point-of-sale software, it also comes with an (optional) cloud-based reporting system. Any sales made on the terminal is also recorded and sent live to RHQ. However, RHQ does more than just give you live reporting. With RHQ you’re not only accessing your sales, but you’re accessing everything about the POS. Most cloud-based systems tend to overwrite the old data with new data, but with RHQ it keeps and backs up that information. That means you, as a business owner, can access your sales history from any date without having to manually back anything up. This includes being able to edit time cards, and even changing/adding menu items and prices so you don’t need to be in the office to access these features. If you have multiple locations, you can apply certain changes to all of your businesses, or just one location. With such time-saving features, you can focus on other aspects of your business. The one issue most cloud-based POS systems have is down-time. Once the internet is down, then you’re no longer able to take payment. However, NCC Reflection doesn’t depend on Wi-Fi, so it will continue to function normally during “down-time”. All the data will be stored locally on the terminal so that when it’s back online, all sales and information will send directly to RHQ. This is what makes RHQ so reliable compared to most cloud-based systems, because it simply does more than reporting. If you want to enjoy the benefits of a cloud system without the drawbacks, then having NCC and RHQ for your business is a must. Have any questions? You can visit our website at www.ossdata.com or give us a call 1-800-954-3281 for more information. M. Shaw 2023
Spot-On: What is it?
With so many new point-of-sales software coming out, it’s hard to choose which one is right for your business. Spot-On is a cloud-based point-of-sale software designed for any business. It offers various features and functionalities to streamline sales and enhance customer experiences. Here are some details about Spot-On: · Features: Spot-On includes features such as inventory management, sales tracking, customer management, reporting and analytics, barcode scanning, employee management, and more. This includes integrated online ordering, and QR codes that you can pay at the table with. These features help simplify the sales process and provide insight of the business. · Cloud-Based: Spot-On allows businesses to access their data and perform transactions from any device with an internet connection. Cloud-based systems generally offer advantages such as, remote access, automatic backups, and simple software updates. · User-Friendly: Spot-On provides a user-friendly interface that is easy to navigate and understand. This helps minimize training time for staff and reduce the chances of errors. · Support and Training: Reliable software like Spot-On provides customer support and training to assist businesses in using the software effectively. This includes online documentation and video tutorials. Spot-On can be used for any business. It’s not only used for restaurants, bars, and retail but operations on a larger scale, such as sports stadiums have relied on Spot-On’s fast-paced technology as well! The capabilities of Spot-On are endless and can help accomplish your business goals. If you are interested in using Spot-On for your business or have any questions about it, contact OSS Data at 1-800-954-3281. M. Shaw 2023
Streamline Your Business with the Right POS: Clover vs. NCC
Choosing the right point of sale (POS) system is critical to your success as a business owner. Two popular POS systems on the market are the Clover POS system and NCC Reflection. Both serve the same purpose. However, what makes them different? While both Clover POS and NCC Reflection are comprehensive point-of-sale systems, there are some key differences between the two. What is Clover? Clover is a point-of-sale system designed for small to medium-sized businesses that allows them to process transactions, track sales, and generate reports. The system is user-friendly, secure, and designed to improve the overall customer experience, as well as managing all aspects of a business’s transactions. What is NCC Reflection? NCC Reflection is a point-of-sale system designed for businesses in various industries, such as food service, retail, bars, and more. It is a highly customizable POS system with a range of features, including inventory management, employee management, sales analysis, and reporting. The system is designed to improve efficiency, reduce operating costs, and enhance the overall customer experience. What makes them different? 1. Customization: NCC Reflection is highly customizable, allowing businesses to tailor the system to their specific needs. Clover POS also offers customization options, but it’s not as extensive as NCC Reflection. 2. User Interface: Clover POS has a more user-friendly interface, making it easier for businesses to train employees and get up and running quickly. NCC Reflection is user-friendly as well but the added advanced features, may take a little longer to master. 3. Hardware: Clover POS and NCC Reflection offers a variety of hardware options, including handheld devices and registers. However, Clover systems only work on Clover hardware, while NCC Reflection can be installed to almost any device. Clovers are also locked into one processor so if you want a different credit card processor, you have to get a new clover. 4. Industry Focus: While both POS are well suited for retail and hospitality, NCC Reflection on the other hand can also assist with food service jobs like restaurants and bars, as well as businesses that need a more complicated set-up, like super markets and grocery stores. 5. Subscription Model: NCC Reflection is just a onetime purchase for the license, and an optional monthly fee for RHQ, which are its cloud services. However, no matter which Clover equipment you choose, you will have to sign up for a monthly software plan. Ultimately, the choice between Clover POS and NCC Reflection will depend on the specific needs and budget of your business. Both systems offer great features, but their focus and customization options differ. Here at OSS Data, we provide and assist you with both systems. You can even get cash discount with Clover when you order through us. Give us a call at 1-800-954-3281. M. Shaw 2023
The Pros and Cons of a Hybrid POS
Traditionally, businesses choose between cloud-based and embedded POS systems, each with its own set of benefits and setbacks. However, a newer option has emerged – the hybrid POS system. A hybrid POS has features of both cloud-based and embedded systems, offering businesses a flexible solution with the benefits of both. What are the pros of a Hybrid POS? 1. Customization: Hybrid POS systems often have more customization options which allow businesses to tailor the system to their specific needs. Whether it involves integrating with other software or hardware, the customization capability can help businesses create a unique POS solution that aligns with their specific needs. 2. Offline Functionality: One of the significant advantages of a hybrid POS is its ability to function offline. If there are any internet issues, a hybrid POS system allows the business to continue processing transactions, and continue business as usual. 3. Flexibility: Hybrid POS allows businesses to process payments and data both directly on the device and remotely on the cloud. This allows you to have the benefits of a cloud system, while still being able to function without Wi-Fi. What are the cons? 1. Complexity: Hybrid POS systems can be a bit more complex to set up and maintain, which may require a technical expert. This can be challenging for business owners who aren’t very tech-savvy. 2. Costs: Hybrid POS may require an investment in hardware, software, and ongoing subscription fees for cloud-based services. This can be a concern for small businesses or those with limited budgets. In summary, a hybrid POS system provides businesses with the advantages of both traditional hardware and cloud-based or software which offers customization, offline functionality, and flexibility. Despite the cons, OSS Data offers payment plans and sets up and maintains your system for you. If you’re looking to get started, give us a call at 1-800-954-3281. M. Shaw 2023
The Benefits of Cash Discount
What is Cash Discount? Cash discount is a discount given to customers who pay with cash instead of card. For example, if you are buying something that costs $100, and the seller offers a 3.89% cash discount, the customer will only have to pay $96.11 instead of $100. What does this mean for business owners? According to Merchant Chimp, cash discount allows your business to grow faster, which is perfect for a small or start-up business. When implementing cash discount, you’re simply passing over the credit card fees to the customer. In return, this system encourages customers to pay in cash, and have a flat monthly fee at the end of the month! Why should your business have Cash Discount? For business owners, implementing cash discount can provide several benefits for your business. Here are a few reasons why your business should offer cash discount: · Increased sales: Offering cash discount can attract more customers and increase sales, as some customers may be more likely to make purchases if they know they can receive a discount for paying in cash. · Improved customer loyalty: Cash discount can help build customer loyalty, which can encourage repeat business and increase customer satisfaction. · Competitive advantage: Offering cash discounts can help differentiate your business from competitors, and give you a competitive edge. Overall, cash discount can provide significant benefits for your business, including increased sales, improved customer loyalty, and competitive advantage. Not sure where to get started with cash discount? Visit our website and use our live chat, or give us a call at 1-800-954-3281. Not only does OSS Data provide software and hardware for your business, but also assists in merchant services with a rate of 3.89%. We are your one-stop shop for all your small business needs! M. Shaw 2023
Toteat, Paving The Way for Cloud Based Platforms
With over 150,000 users, Toteat is paving the way for the future of cloud-based ordering platforms. As seen in our previously posted blog, “Benefits of Using a Cloud POS” it was learned that SaaS’ (Software as a Service), or more commonly referred to as cloud-based computing softwares, are pushing Point-of-Sale systems to the next level. Toteat is one such software. Developed with the support of Google Cloud, Toteat offers unlimited users and teams, e-commerce compatibility, ingredient and recipe customization for servers to be allergy-risk informed, KDS integration, and even 24/7 tech support to assist your business at all hours. Whether it be delivery, pick-up, or even in-house ordering, Toteat can manage all your sales services on one platform. Through QR code integration, customers can use their smartphones to scan your unique code to view your menu, select their table number, and send their order directly to the kitchen. Customers can also use this QR code to place orders and even pay once their order is complete. Therefore, digital ordering is as simple as having a smart device. This not only allows for efficiency when it comes to pushing out orders, but also provides customers with the opportunity to order at their own pace. The QR code links are also updated in real time to showcase specials/deals for customers as well as linking with the inventory management system to prevent them from ordering an out-of-stock item. While Toteat also has ingredient and recipe customization, it even allows for your full menus to be customized as well. From sorting, pricing, to even images, each menu item can have a unique presence. Inventory management can also be incorporated to allow both managers and servers to know what products are available in real time. Toteat is a stand-alone software we offer through OSS Data as well as being included with all-inclusive hardware bundles. Call us at 1-800-954-3281 for a free demo! A. Lynch 2023
Is Clover Right for Your Business?
Whether your business has been serving customers for generations or is establishing its legacy, the Clover point-of-sale system can help you feel more connected with your business and customers than ever before. Clover is an all-in-one cloud-based POS system that focuses on accessibility and customer satisfaction. Clover not only accepts all payment types, allows for online ordering, and helps to manage shifts, but these features are fully customizable and included with every software plan. Using the cloud-based dashboard, business owners can view all past or ongoing transactions from multiple branch locations all from the convenience of their smartphone. What separates Clover from other similar-style POS systems is its prioritization of customer satisfaction. By using Clover’s customer engagement app, your business can post announcements, marketing campaigns, or even custom promotions for customers to receive via text or email. The customer engagement app is not a one-way street either. Customers are able to leave feedback and write reviews directly to your business, so you can view all consumer interactions in one place. OSS Data offers a wide variety of POS systems, including Clover, to fit the needs of your business. Browse our selection of software and schedule for a demo today. A. Lynch 2023
Kitchen Display Systems and How They Benefit Your Business
Restaurants can be hectic. During meal rushes, paper tickets can get damaged, go missing, or may not even be legible. Kitchen display systems take unnecessary stress out of meal times and allows staff to prioritize the consumers, and thus in turn, sales. When an order ticket is submitted through your point-of-sales system or server’s tablets, they are immediately displayed for your kitchen crew to begin preparations. Any changes or additions made on the digital ticket through the POS systems will be updated in real time on the kitchen display system for easy visibility. Not only will this allow for better inventory management, but also reduced food waste, and server efficiency. Without the need for servers to deliver tickets and their changes to the back kitchen manually, they are able to prioritize more time for customers on the floor. To reiterate, kitchen display times can save your business both time and money that is otherwise wasted through paper ticket systems. OSS Data offers kitchen display systems that integrate with a wide assortment of POS softwares! Call us today at 1-800-954-3281 or send us an e-mail at info@ossdata.com for a demo. A. Lynch 2023
Benefits of Using a Cloud POS
POS, or Point-of-Sales, systems have been around for generations. Starting as early as the cash register in 1879, they have been assisting us in business transactions. When the electronic cash register (ECR) first released for public use in 1973, it completely renovated the face of the market. Designed for efficiency in restaurants, the ECR grew exponentially in popularity overnight. Fast forward to modern day, you can see cloud-based POS systems taking the efficiency of that ECR and pushing it ten steps further. Most active POS systems in the market actively rely on hardware to store all of their business data. This allows for the risk of corrupted files, damage from external factors such as spilled drinks, or even thievery of the hardware itself. By implementing a cloud-based software, most of those risks are eliminated. Cloud-based POS’ store data virtually on heavily encrypted third-party servers. This both backups and protects your business’ data. By virtualizing your company’s data with cloud-based POS systems, you also greatly increase accessibility to any information you need and can access it at any time. Managers, or anyone personally granted specific access, can receive real-time updates regarding inventory, transactions, clock-in/clock-out data, voided items, and much more. Employees can also help increase efficiency by requesting time off or viewing their schedule remotely from the simplicity of their own phone. OSS data has added cloud-based systems to our list of available software. If you’re interested in implementing a cloud-based POS for your business, visit us at www.ossdata.com or contact OSS Data at 1-800-954-3281 for a demo. A. Lynch 2023
